PRIVACY POLICY




Welcome to  Mission Metals Manufacturing. Your privacy matters to us. Mission Metals Manufacturing  (“Mission Metals MFG”, “we” or “us”) is sensitive to concerns that personal information collected from its customers (“you” or “your”) be handled respectfully and appropriately. 


This Privacy Policy (the “Policy”) discloses the privacy practices for the Site and applies solely to information collected by the website    www.missionmetalsmfg.com, including any related domains and sub-domains (the “Site”).




1. What Information Is Collected?


This Privacy Policy outlines how Mission Metals Manufacturing collects, uses, and protects the personal information of users who visit our website.


By using our website, you consent to the terms of this Privacy Policy.


Information Collection:

We collect the following types of information:


   Personal Information:

  • Name, email address, phone number, property address (for service and quoting purposes)
  • Opt-in records and timestamps for all communication channels (SMS, email, chat widgets, etc.,)


Non-Personal Information:

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Referring website or ad
  • Cookies and similar technologies


Customer Communication:

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback
  • Testimonials



2. How We Use Your Information


We use the information we collect to:

  • Provide roofing estimates and services
  • Schedule inspections and follow up with you
  • Respond to inquiries and customer support requests
  • Improve our website and marketing performance
  • Deliver relevant advertising through platforms like Google Ads, Facebook, and Instagram
  • Track ad performance and user engagement (remarketing and retargeting)
  • Maintaining records of your communication preferences and consent



3. SMS Messaging and Compliance


Text Message Program Terms and Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.


Opt-In and Consent:

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
  • You can re-opt in or resubscribe by sending “START” via SMS


Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying “STOP”
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately


Message Frequency and Content:

  • Message frequency varies based on your interactions with our business
  • Messages will be directly related to the services you have requested
  • We do not send promotional content without specific consent


Help and Support:

  • Reply “HELP” for assistance or contact us at  sales@missionmetalsmfg.com 
  • Customer support is available during regular business hours


Carrier Information:

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers


SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


We implement strict data protection measures to safeguard your SMS opt-in information and consent records.



4. Information Sharing


We do not sell, trade, or rent users' personal information. We may only share your information with:


Service Providers:

  • Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling, shipping of orders)
  • Our internal CRM system to manage leads and follow-ups
  • Advertising platforms (Google, Meta) for campaign optimization
  • Web analytics and service providers that help us maintain and improve the site
  • SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
  • All service providers are contractually obligated to maintain confidentiality and security


Legal Compliance:

  • If required by law, legal process, or to protect our rights
  • In response to valid law enforcement request or court orders


All the above categories exclude text messaging originator opt-in data and consent, this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.



5. Information Security


We take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us by secure servers. Only employees who need the information to perform a specific job (billing or customer service) are granted access to personally identifiable information.



6. Cookies and Tracking Technologies


We use cookies and similar technologies to:

  • Understand how visitors use the site
  • Track marketing performance
  • Deliver targeted ads across platforms
  • Remember your preferences
  • Improve website functionality and user experience
  • Measure the effectiveness of our services


By using our website, you consent to our use of cookies. You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.



7. User Generated Content


Our website may allow users to post content, such as comments or reviews.


We reserve the right to moderate and remove any user-generated content that violates our Terms & Conditions or infringes upon the rights of others.



8. Your Rights and Choices


You have the right to:

  • Opt-out of marketing emails at any time by clicking “Unsubscribe” in our emails
  • Opt-out of SMS messages by replying “STOP”
  • Adjust ad preferences on Google and Facebook platforms
  • Disable cookies through your browser
  • Request information on how we process your data
  • Request access, correction, or deletion of your personal data


To exercise these rights, please contact us using the information in   Section 11.



9. Third-Party / External Links


Our website may contain links to third-party websites for users' convenience or reference.


We are not responsible for the privacy practices or content of these external websites.


We encourage users to review the privacy policies of those websites before providing any personal information. This Privacy Policy applies only to information collected by Mission Metals Manufacturing.



10. Changes to This Privacy Policy


We may update this policy periodically. The latest version will always be available on our website with the updated effective date. For significant changes, we will notify you by email or through a notice on our website.



11. Contact Us


If you have questions about this Privacy Policy or how your information is handled, contact us at:


Mission Metals Manufacturing LLC

Old Town, FL

Phone: (352) 781-4072

Email: sales@missionmetalsmfg.com 

Website: https://www.missionmetalsmfg.com/ 


By using our website and services, you consent to this Privacy Policy



2026Mission Metals Manufacturing